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Frequently Asked Questions

I'd like to order a piece, what should I do?

If you're ready to order a piece from us but you're not sure what to do, simply go to the 'Contact Us' link and send us a message. Sometimes, the art gallery experience isn't always the best for placing a custom order and we understand that. Though there are several ways on our site to order a piece, if you're having any challenge at all, just drop us a note and we'd be happy to work directly with you!

What is your Policy on Returns/Exchanges/Refunds?

We want to ensure that you are a fan of our work forever and so we want you to be completely satisfied with your purchase and overall experience with Mended Heart Glassworks. Please contact us if you are dissatisfied for any reason and we will contact you to see how we can help.

How can I keep up with your new work?

We are constantly creating and use our social media links to keep our fans posted on new pieces and new ideas that will be coming to the website. Please look us up on Instagram at @mendedheartglass to get the latest updates on our show schedule as well as works in progress!

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Trusted Art Seller

The presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We want you to be 100% satisfied with any purchase from Mended Heart Glass. If, for any reason you are not satisfied, simply contact us and we will work with you to return your art at our expense.

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Verified Secure Website with Safe Checkout

This website provides a secure checkout with SSL encryption.

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Verified Archival Materials Used

The Art Storefronts Organization has verified that this Art Seller has published information about the archival materials used to create their products in an effort to provide transparency to buyers.

Description from Merchant:

All our products are made from the highest quality UV resistant, scratch resistant, and heat resistant (up to 500 degrees) resin and materials. When properly cared for, our art should last you a lifetime. We provide care instructions with each of our art pieces, gifts, and home decor. Most pieces are made from recycled glass and other materials.


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This Website Supports Augmented Reality to Live Preview Art

This means you can use the camera on your phone or tablet and superimpose any piece of art onto a wall inside of your home or business.

To use this feature, Just look for the "Live Preview AR" button when viewing any piece of art on this website!